Our Special Guaranty For New Kites Purchased Online
Free Repair Guaranty
- Free Repairs
We offer you 1 year of free repair *
on your new kite which you purchased with us, e.g. Duotone, North, Core, Ozone, Flysurfer and many more.
That means we take care of all damages which occur at normal usage for free (for example through heavy drop on water, small cuts in your kites´ canvas through seashells etc.)
* except competition kites (e.g. Sonic Race, Race VMG Ozone R1 etc.) and used kites.
Top Trimm Guaranty
- Top Trimm Guaranty for Your Kite
Especially modern kites suffer from shrinking or prolonging lines, tighting bearings etc. and your kite will quickly lose its great flight characteristics then.
We grant our Top Trim Services on new kites (4 years), on uses kites (2 years)
Once in a year you can send your kite to us for trimming and checking, like that its ensured that you always have a reliable kite on your side. Wearing parts are subject to free repair if on stock.
We will be glad to adjust the trim of your kite to your individual needs.
Session Save Guaranty
- Happy Holidays With Premium Care
With our Session Safe Guaranty you will never go on holidays without a kite. That means that we will repair all new kites which you purchased with us and which you regularly sent to us for trimming with priority if its broken, so you can take it on holidays with you. If not possible, we will lend you one of our kites.
Please note: your kite must arrive at least 7 working days before you need it back at our shop. This service applies for all damages caused by normal usage.
For used kites you can purchase this service for 79 Euro/2 years.